At Legitwears.store, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.
Returns
We offer a 5 day return policy. This means that you can request a return within 5 days of receiving your item. Your item must be returned in the same condition as you received it.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please Note products on sale are not returnable.
To initiate a return, please contact our customer service team at [email protected] or call us at +23409034347937 with your order number and details of the item you wish to return. Our team will provide you with instructions on how to proceed with the return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 – 15 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact our customer service team at [email protected] or call us at +23409034347937. We will be happy to assist you with the exchange process.
In cases where the right item has been shipped and a return/exchange is required, the shipping costs are the responsibility of the customer.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our return and refund policy, please don’t hesitate to contact us at [email protected] or call us at +23409034347937. Our customer service team is available to assist you with any inquiries or concerns you may have.
Thank you for shopping at Legitwears.store.